Southwest FAQ & Discussion

50 Southwest discussions

Does Southwest offer discounts to military families and veterans?

Does Southwest give discounts to veterans? What special promotions or coupons are available to military veterans and military families at Southwest? Does Southwest have a military discounts webpage or website?
Southwest's military discount policies are rated:
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Asked on May 26, 2017 Posted in Southwest1 answer — Last reply 242 months ago

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Posted on May 31, 2017
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More Southwest Discussions

Southwest customer reviews? How is Southwest rated on BBB, Yelp, Glassdoor, or Reddit?

Hold tight, our team is searching for an answer to this question now. We're scouring Southwest's website and customer service pages, other websites, and contacting Southwest directly to try to find an answer to this question. Check back soon to find the answer.
Southwest's military discount policies are rated:
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Answered on Jun 22, 2018 Posted in Southwest1 answer — Last reply today

Does Southwest ever offer promo codes?

Hold tight, our team is searching for an answer to this question now. We're scouring Southwest's website and customer service pages, other websites, and contacting Southwest directly to try to find an answer to this question. Check back soon to find the answer.
Southwest's promo code support are rated:
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Answered on Jun 19, 2018 Posted in Southwest1 answer — Last reply 3 days ago

Does Southwest have a valid privacy policy? Is their website secure?

Our team of shopping analysts is out looking for the answer to this question now. We source our answers from Southwest's website and customer service pages and by working with Southwest directly to find the correct answer to this question. Check back later to find the answer to this question.
Southwest's website security & privacy policies are rated:
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Answered on Jun 19, 2018 Posted in Southwest1 answer — Last reply 3 days ago

Does Southwest accept debit cards, prepaid cards, or Visa gift cards?

Currently, we did not find any clear indication that Southwest takes debit cards, prepaid cards, or Visa gift cards, You may check out this page for any updated information on their debit and prepaid card policies. Also, we recommend checking their homepage for any recent updates to their payment po...
Southwest's debit & prepaid card support are rated:
4.0 - 1 rating
Answered on Jun 15, 2018 Posted in Southwest2 answers — Last reply 1 week ago

Does Southwest offer free returns & exchanges?

Yes, Southwest does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here. You might also check out Southwest's homepage for additional pages with information on returns and exchanges.
Southwest's returns & exchanges policies are rated:
5.0 - 1 rating
Answered on May 21, 2018 Posted in Southwest2 answers — Last reply 4 weeks ago

Can I pay with PayPal at Southwest?

We couldn't find a definitive answer to whether Southwest accepts PayPal on their website. You may check out this page for any updated information on their PayPal policies. Also, check their homepage for any updates to their payment policies.
Southwest's PayPal support are rated:
4.0 - 1 rating
Answered on May 7, 2018 Posted in Southwest2 answers — Last reply 2 months ago

Does Southwest accept Apple Pay?

You might be able to find information about Southwest's Apple Pay policies here. You can also look on their homepage for additional information on payment methods.
Southwest's Apple Pay support are rated:
4.0 - 1 rating
Answered on May 4, 2018 Posted in Southwest2 answers — Last reply 2 months ago

Does Southwest take Google Pay as a payment option?

We couldn't find a definitive answer to whether Southwest accepts Google Pay on their website. You may check out this page for any updated information on their Google Pay policies. Also, check their homepage for any updates to their payment policies.
Southwest's Google Pay support are rated:
4.0 - 1 rating
Answered on May 4, 2018 Posted in Southwest2 answers — Last reply 2 months ago

Does Southwest offer a mobile app for iPhone, iPad, or Android?

Yes, Southwest does offer a mobile app. You can view and download their mobile apps here:Southwest for iPhone / iPad in the Apple App StoreSouthwest for Android in the Google Play StoreGood luck finding Southwest's mobile apps for iPhone and Android. You can also check out their homepage for additio...
Southwest's mobile app availability are rated:
5.0 - 1 rating
Answered on Apr 25, 2018 Posted in Southwest2 answers — Last reply 2 months ago

Where can I find Southwest's Facebook, Instagram, Twitter and other social pages?

Yes, Southwest does have social media pages. We've aggregated the links to all their social pages here:Twitter feedFacebook pageLinkedin profileInstagram profileYouTube channelPinterest pageGood luck finding Southwest's social media pages. You can also check out their homepage for additional informa...
Southwest's social media presence are rated:
5.0 - 1 rating
Answered on Apr 21, 2018 Posted in Southwest2 answers — Last reply 2 months ago

Does Southwest have a loyalty program? How good is it?

Hang tight, our team of researchers is out looking for the answer to this question now. We're currently researching Southwest's website and FAQ pages as well as other online sources. We'll also try contacting Southwest directly to try to find an answer to this question. Check back in a bit to see if...
Southwest's loyalty programs are rated:
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Answered on Mar 28, 2018 Posted in Southwest1 answer — Last reply 3 months ago

Does Southwest have a money-back guarantee?

Southwest may or may not have a money-back guarantee. Get more information about it on their page here. Also visit their homepage to learn more about Southwest.
Southwest's money-back guarantee policy are rated:
3.0 - 1 rating
Answered on Jan 31, 2018 Posted in Southwest1 answer — Last reply 5 months ago

Does Southwest ship internationally?

We could not find any indication from Southwest that they offer international shipping options. You can find information about Southwest's international shipping policies here. Visit their homepage to see if they have additional information posted about their international shipping policies. They ma...
Southwest's international shipping policies are rated:
3.0 - 1 rating
Answered on Jan 28, 2018 Posted in Southwest1 answer — Last reply 5 months ago

Does Southwest have an official coupons page?

We were not able to find a clear answer to whether Southwest offers an official coupon page. You can check Southwest's customer service page here to see if they have posted any new information about discounts and coupons. Alternatively, you can check Southwest's homepage to check for information reg...
Southwest's official coupons support are rated:
3.0 - 1 rating
Answered on Jan 23, 2018 Posted in Southwest1 answer — Last reply 5 months ago

Does Southwest offer senior discounts?

Southwest does offer special discounts to seniors. If you want more information on the different types of discounts offered to seniors, you can check out their page with information on their senior discounts here. You can always check out their homepage to see if they've posted any additional info...
Southwest's senior discount policies are rated:
5.0 - 1 rating
Answered on Jan 22, 2018 Posted in Southwest1 answer — Last reply 5 months ago

Does Southwest accept gift cards or e-gift cards?

Yes, Southwest does offer gift cards. You can find the gift card that best suits you on their gift cards page. You'll also be able to check your balance there as well as find out more about the specific terms and conditions associated with your gift card purchase. You might also find more inform...
Southwest's gift card support are rated:
5.0 - 1 rating
Answered on Jan 18, 2018 Posted in Southwest1 answer — Last reply 6 months ago

Can you stack coupons at Southwest? What are their coupon stacking policies?

It's not clear whether Southwest allows coupon stacking. Please check out this page to see if Southwest currently allows you to stack coupons. Southwest does change its couponing policies from time to time so you can always check their homepage to see if there's any info on coupon stacking.
Southwest's coupon stacking policies are rated:
3.0 - 1 rating
Answered on Jan 18, 2018 Posted in Southwest1 answer — Last reply 6 months ago

Can I use competitor coupons at Southwest?

You can check Southwest's customer service page here to see if they have posted any information about competitor coupons.
Southwest's competitor coupon policies are rated:
3.0 - 1 rating
Answered on Jan 18, 2018 Posted in Southwest1 answer — Last reply 6 months ago

Does Southwest ever have sales?

Yes, Southwest does run regular sales events. More information can be found by visiting their promotions and deals page.
Southwest's availability of sales and promotions are rated:
4.0 - 1 rating
Answered on Jan 18, 2018 Posted in Southwest1 answer — Last reply 6 months ago

Does Southwest give discounts to students with a valid student ID or email?

It does not appear that Southwest offers a specific student discount. You can check this page for more information about Southwest's student discounts and offers. You might also check out their homepage to see if they've posted any additional information about student discounts. You can also subscri...
Southwest's student discount policies are rated:
3.0 - 1 rating
Answered on Jan 18, 2018 Posted in Southwest1 answer — Last reply 6 months ago

Does Southwest offer discounts or freebies on your birthday?

It seems that Southwest does not offer any birthday discounts. You can check this page for more information about Southwest's birthday discounts and offers. It's always a good idea to check out their homepage to see if they've posted any additional information about different kinds of discounts. Som...
Southwest's birthday discount policies are rated:
3.0 - 1 rating
Answered on Jan 17, 2018 Posted in Southwest1 answer — Last reply 6 months ago

Does Southwest have an affiliate program? Has anyone used it?

It doesn't look like Southwest offers any affiliate programs right now, but they may in the future. You can also contact customer service to be directed to the latest information on any possible partnerships here.
Southwest's affiliate programs are rated:
3.0 - 1 rating
Answered on Dec 16, 2017 Posted in Southwest1 answer — Last reply 7 months ago

Can I charge my devices on Southwest flights?

It's not clear whether Southwest offer onboard charging on their flights, but you can see this page for additional information. Also check their homepage for more details, links or updates.
Southwest's power outlet availability are rated:
3.0 - 1 rating
Answered on Dec 16, 2017 Posted in Southwest1 answer — Last reply 7 months ago

Does Southwest offer online check-in?

Yes, there is an online check-in option for Southwest. You can check-in online before you get to the airport and save yourself some time. See more about their specific policies here. Also visit their homepage for more information about Southwest and their other policies.
Southwest's online check-in policies are rated:
5.0 - 1 rating
Answered on Dec 16, 2017 Posted in Southwest1 answer — Last reply 7 months ago

Does Southwest offer inflight movies or other entertainment?

Yes, there are inflight entertainment on Southwest flights. See more about Southwest's other amenities or specific entertainment offerings on this page. Also visit their homepage to learn more.
Southwest's inflight entertainment offerings are rated:
4.0 - 1 rating
Answered on Dec 16, 2017 Posted in Southwest1 answer — Last reply 7 months ago

Can I transfer miles from Southwest to another airline?

Southwest may or may not be partnered with other airlines. Visit this page for more information. Also check out their homepage for more information.
Southwest's partner airlines support are rated:
3.0 - 1 rating
Answered on Dec 15, 2017 Posted in Southwest1 answer — Last reply 7 months ago

Does Southwest offer pre-assigned seating?

Yes, you select a seat when you purchase your Southwest ticket. You may be able to change your seat assignment at a later time but check this page for more information. Also check their homepage for even more information.
Southwest's pre-assigned seating policies are rated:
5.0 - 1 rating
Answered on Dec 14, 2017 Posted in Southwest1 answer — Last reply 7 months ago

Does Southwest serve meals on their flights?

It's not clear whether Southwest offer inflight meals on their flights, but you can see this page for additional information. Also check their homepage for more details, links or updates.
Southwest's inflight meal services are rated:
3.0 - 1 rating
Answered on Dec 14, 2017 Posted in Southwest1 answer — Last reply 7 months ago

Does Southwest offer inflight Wi-Fi?

Yes, Southwest offers inflight Wi-Fi. You are able to use the Internet while onboard Southwest flights. You can find additional information here to see their pricing and specific policies Also check their homepage for more details on their inflight amenities.
Southwest's inflight Wi-Fi services are rated:
4.0 - 1 rating
Answered on Dec 14, 2017 Posted in Southwest1 answer — Last reply 7 months ago

Does Southwest have a free change or cancellation policy?

No, there are no fees if you cancel your Southwest flight. Learn more about their specific cancellation policies on their website. Also be sure to check out Southwest's homepage for more information.
Southwest's free cancellation policies are rated:
4.0 - 1 rating
Answered on Dec 13, 2017 Posted in Southwest1 answer — Last reply 7 months ago

What is Southwest's pet policy?

Yes, pets are allowed to fly on Southwest. See more information about Southwest's specific policies on this page. Also check their homepage for more details or other information about their pet policies.
Southwest's pet policy are rated:
4.0 - 1 rating
Answered on Dec 12, 2017 Posted in Southwest1 answer — Last reply 7 months ago

Can you check bags for free when you fly with Southwest?

Yes, Southwest gives their passengers free checked luggage when you fly with them. You can find more information here to see more about any specific rules or limitations. Also check their homepage for more details, links or updates on their policies regarding luggage and bags.
Southwest's free checked baggage policies are rated:
4.0 - 1 rating
Answered on Dec 12, 2017 Posted in Southwest1 answer — Last reply 7 months ago

Does Southwest price match?

It does not look like Southwest offers price matching. You can check Southwest's customer service page here to see if they have posted any information about price matching. Alternatively, you can check Southwest's homepage to check for information regarding price matching.
Southwest's price matching policies are rated:
3.0 - 1 rating
Answered on Jun 11, 2017 Posted in Southwest1 answer — Last reply 13 months ago

How do you preview and pick your seats when booking with Southwest?

Southwest actually has a "no assigned seat" policy so there are no seat assignments. If you have a special need as for a handicapped individuals you can phone and make special arrangements.  Otherwise they follow the no assigned seat policy saying it just makes everything faster in general.&nbs...
Kaleidoscope Acres answered this on Dec 30, 2012 Posted in Southwest1 answer — Last reply 71 months ago

How do you book infant or baby seats when booking with Southwest?

As with many airlines if you want to fly with an infant or baby you can do so by holding them on your lap rather than booking them a seat. This is only allowed for one child under 2 years per adult.  They do not need their own seat in this case. If you want them to have their own seat you do s...
Kaleidoscope Acres answered this on Dec 30, 2012 Posted in Southwest1 answer — Last reply 71 months ago