Southwest Review

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Southwest Review: Southwest Pros & Cons

Southwest (southwest.com) is an extremely popular airline store which competes against other airline stores like American Airlines, Allegiant Air, Spirit Airlines, Frontier Airlines and United Airlines. Based on our in-depth Southwest review, when compared to its competitors, Southwest ranks as one of the top-performing brands in its category, with an overall ranking of #2 out of 183 total brands. Read the full Southwest.com review below for more details.

  • Free cancellation policy: Does each store have a free change or cancellation policy?
  • Online check-in: Does each store offer online check-in? Does each store offer check-in via online or mobile app?
  • Free checked baggage policies: Does each store offer free checked bags? Can I check bags for free when I fly with each store?
  • Inflight meals: Does each store serve meals on their flights? Are there inflight meals served on each store flights?
  • Pre-assigned seating: Can I choose my seat when I book my ticket with each store? Does each store offer pre-assigned seating?
  • Inflight entertainment: Does each store have inflight entertainment? Does each store offer inflight movies or other entertainment?
  • Inflight wi-fi: Does each store offer inflight wifi? Is there inflight Wi-Fi on each store flights?
  • Power outlets: Does each store have power outlets on their planes? Can I charge my devices on each store flights?
  • Price point: How expensive is each store? How much does each store cost vs. competitors?
  • Free returns & exchanges: Does each store offer free returns? What's their exchange policy? Does each store offer free returns & exchanges?
  • International shipping: Does each store ship internationally? each store international shipping?
  • Curbside pickup: Does each store have curbside pickup? Does each store have in-store pickup?
  • Ship to store: Does each store does ship to store? Can I ship items to each store to pick up in-store?
  • PayPal: Does each store accept PayPal? each store PayPal support?
  • Debit & prepaid cards: each store debit card support? Does each store take debit cards?
  • Google Pay: Does each store accept Google Pay? Does each store accept Google Pay?
  • Apple Pay: Does each store accept Apple Pay? Does each store accept Apple Pay?
  • Amazon Pay: Does each store accept Amazon Pay? Does each store take Amazon Pay?
  • Bitcoin: Does each store accept Bitcoin? Does each store take Bitcoin for payment?
  • Official coupons page: Does each store have an official coupons page? Does each store maintain its own coupon page?
  • AARP discounts: Does each store offer discounts to AARP members? Does each store have an AARP discount policy?
  • Military discounts: Does each store offer a military discount? each store military discount?
  • Student discounts: Does each store have a student discount? Does each store have a student discount?
  • Price matching: Does each store price match? each store price matching?
  • Birthday discounts: each store birthday discount? Does each store give birthday discounts?
  • Senior discounts: each store senior discount? Does each store have a senior discount policy?
  • Teacher discounts: Does each store give discounts to teachers and educators? Does each store give discounts to teachers and educators?
  • Competitor coupons: Does each store accept competitors' coupons? Does each store take competitor coupons?
  • Front-line worker discounts: Does each store offer discounts to front-line workers? Does each store offer discounts to essential workers?
  • Coupon stacking: Does each store support coupon stacking? each store coupon stacking?
  • Sales events: Does each store ever have sales or promotional events? How often does each store have sales events?
  • Black Friday Ads Page: Does each store have a Black Friday Ads page? Does each store have a Black Friday Ads page?
  • Cyber Monday sales: Does each store have a Cyber Monday ad this year? Does each store have a Cyber Monday ad this year?
  • Gift cards: Does each store offer gift cards? Does each store accept gift cards or e-gift cards?
  • Loyalty programs: each store loyalty or rewards program? Does each store offer a loyalty or rewards program?
  • White-glove delivery: Does each store offer white-glove delivery and assembly? Does each store offer in-home delivery services?
  • Contact information: How does I contact each store? How to contact each store?
  • Social media pages: each store social media pages? List of each store's social media pages?
  • Affirm financing: Does each store accept Affirm financing? each store Affirm financing support?
  • Afterpay financing: Does each store accept Afterpay financing? Does each store take Afterpay financing?
  • Sezzle financing: Does each store accept Sezzle financing? Does each store support Sezzle financing?
  • QuadPay financing: Does each store accept QuadPay financing? Does each store take QuadPay?
  • Klarna financing: Does each store accept Klarna financing? Does each store take Klarna for financing?
  • Splitit financing: Does each store accept Splitit financing? each store Splitit financing support?
  • Bread financing: Does each store accept Bread financing? Does each store offer Bread as a financing option?
  • Layaway programs: Does each store offer layaway programs? What is each store's layaway policy?
  • Website security & privacy: Is each store a secure website? Does they respect users' privacy? Does each store have a valid privacy policy? Is their website secure?
  • Influencer marketing: Does each store have an influencer marketing program? Does each store use influencer marketing?
  • Affiliate marketing: each store affiliate program? Does each store offer an affiliate program?
  • Environmentally conscious: Is each store an environmentally conscious brand? each store eco-friendly?
  • Diversity commitment: Is each store committed to racial equity? Has each store taken concrete steps towards fighting racial injustice?
  • Pet policy: Does each store allow pets on the plane? Does each store allow dogs, cats, and other pets on the plane?
  • Partner airlines: Does each store have partner airlines? Can I transfer miles from each store to another airline?
  • Nurse discounts: each store nurse discounts? Does each store have any discounts for nurses?
  • Government worker discounts: each store government worker discount? Does each store offer any discounts for government workers?
  • Ethical practices: Is each store considered an ethical brand? Does each store use ethical practices?

Southwest's strengths are:

  • Offers online check-in policies details
  • Offers free checked baggage policies details
  • Offers pre-assigned seating policies details
  • Offers inflight entertainment offerings details
  • Offers inflight Wi-Fi services details
  • View 10 more strengths

Knoji has 46 Southwest reviews and ratings as of October 20, 2020. Knoji editors and the Knoji shopper community have reviewed Southwest and compared it against 0 top brands, reviewing Southwest based on product and store features such as free cancellation policies, online check-in policies and free checked baggage policies. Knoji reviews and ranks Southwest.com and other airline stores based on how many features each offers and based on a 5-star rating scale. Based on these factors and 46 Southwest reviews, Southwest earns an overall score of 4.8 out of 5.0 points. Southwest offers 2 total features such as online check-in, free checked baggage policies and pre-assigned seating. Southwest's's review score is also bolstered by the fact that it is a very popular brand with high brand recognition among consumers.

Southwest currently has 2 active discount codes. You can view all Southwest's coupon codes here

View details & use
300OCT20
View details & use
125DOM20
View details & use
150OCT20
View details & use
RRDOM20

Southwest FAQ

Pricing & Discount Policies

Does Southwest have an official coupons page?

Does Southwest have an AARP discount policy?

Does Southwest offer a military discount?

Southwest student discount?

Does Southwest price match?

Southwest birthday discount?

Southwest senior discount?

Southwest teacher discount?

Does Southwest take competitor coupons?

Southwest coupon stacking?

Does Southwest ever have sales?

Does Southwest have a Black Friday Ads page?

Does Southwest have a Cyber Monday ad this year?

Shipping & Returns Policies

Does Southwest offer free returns & exchanges?

Does Southwest ship internationally?

Does Southwest have curbside pickup?

Payment Options

Does Southwest accept PayPal?

Does Southwest take debit cards?

Does Southwest accept Google Pay?

Southwest Apple Pay support?

Can I use Amazon Pay at Southwest?

Financing Options

Southwest Affirm financing support?

Does Southwest take Afterpay financing?

Does Southwest accept Sezzle financing?

Does Southwest accept QuadPay financing?

Does Southwest take Klarna for financing?

Does Southwest accept Splitit financing?

Does Southwest offer Bread as a financing option?

Customer Service Features

Does Southwest accept gift cards or e-gift cards?

Does Southwest offer a loyalty or rewards program?

How do I contact Southwest?

List of Southwest's social media pages?

Website Features

Does Southwest have a valid privacy policy? Is their website secure?

Product & Service Features

Does Southwest have a free change or cancellation policy?

Does Southwest offer online check-in?

Can you check bags for free when you fly with Southwest?

Does Southwest serve meals on their flights?

Does Southwest offer pre-assigned seating?

Does Southwest offer inflight movies or other entertainment?

Does Southwest offer inflight Wi-Fi?

Can I charge my devices on Southwest flights?

How much does Southwest cost?

Marketing Programs

Does Southwest offer an affiliate program?

Other Features

What is Southwest's pet policy?

Can I transfer miles from Southwest to another airline?

Is Southwest considered an ethical brand?

southwest.com
Rated 4.8 - 46 reviews
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About Southwest

Southwest is a large company operating the e-commerce site southwest.com. Southwest sells its products and services in the airlines industry. Southwest is a less active brand when it comes to discounting and offering coupons. Southwest has a mix of reviews among shoppers on Knoji, with 46 ratings and an average rating of 2.9 stars. Southwest scores very well compared to other brands in the airlines industry, providing 18 e-commerce features to better serve its customers.

Southwest's Review Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Our review: Southwest offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their free return policies page. Southwest free return policies review
International Shipping:
No
Our review: It appears that Southwest may not offer international shipping currently. Southwest international shipping review
Curbside Pickup:
No
Our review: It appears that Southwest may not offer curbside pickup currently. Southwest.com curbside pickup review
Payment Options
PayPal:
No
Our review: It appears that Southwest may not accept PayPal currently. Southwest PayPal review
Debit & Prepaid Cards:
No
Our review: It appears that Southwest may not accept debit & prepaid cards currently. Southwest debit & prepaid card support review
Google Pay:
No
Our review: It appears that Southwest may not accept Google Pay currently. Southwest Google Pay support review
Apple Pay:
No
Our review: It appears that Southwest may not accept Apple Pay currently. Southwest Apple Pay support review
Amazon Pay:
No
Our review: It appears that Southwest may not accept Amazon Pay currently. Southwest Amazon Pay support review
Pricing & Discount Policies
Official Coupons Page:
No
Our review: It appears that Southwest may not offer official coupons page currently. Southwest official coupons support review
AARP Discounts:
No
Our review: It appears that Southwest may not offer AARP discounts currently. Southwest AARP discounts review
Military Discounts:
No
Our review: It appears that Southwest may not offer military discounts currently. Southwest veteran's discount policies review
Student Discounts:
No
Our review: It appears that Southwest may not offer student discounts currently. Southwest.com student discount policies review
Price Matching:
No
Our review: It appears that Southwest may not offer price matching currently. Southwest.com price matching review
Birthday Discounts:
No
Our review: It appears that Southwest may not offer birthday discounts currently. Southwest birthday discount policies review
Senior Discounts:
No
Our review: It appears that Southwest may not offer senior discounts currently. Southwest senior discounts review
Teacher Discounts:
No
Our review: It appears that Southwest may not offer teacher discounts currently. Southwest teacher discounts review
Competitor Coupons:
No
Our review: It appears that Southwest may not accept competitor coupons currently. Southwest.com competitor coupons review
Coupon Stacking:
No
Our review: It appears that Southwest may not allow coupon stacking currently. Southwest coupon stacking review
Sales Events:
Yes
Our review: Southwest runs a clearance and promotions page on their website. Check the official Southwest sales page for the latest discounted prices and sales directly from Southwest Southwest sales and promotions review
Black Friday Ads Page:
No
Our review: It appears that Southwest may not offer Black Friday Ads Page currently. Southwest.com Black Friday Ads Page review
Cyber Monday Sales:
No
Our review: It appears that Southwest may not offer Cyber Monday sales currently. Southwest Cyber Monday sales review
Customer Service Features
Gift Cards:
Yes
Our review: Southwest offers gift cards and discounted gift cards during special promotional events. Find gift cards for Southwest. with their gift card program. See policies and program details on their gift cards page. Southwest.com gift cards review
Loyalty Programs:
Yes
Our review: Southwest offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. Southwest.com loyalty programs review
Contact Information:
Yes
Our review: Southwest offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Southwest contact information review
Social Media Pages:
Yes
Our review: Southwest offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. Southwest.com social media pages review
Financing Options
Affirm Financing:
No
Our review: It appears that Southwest may not accept Affirm financing currently. Southwest.com Affirm financing support review
Afterpay Financing:
No
Our review: It appears that Southwest may not accept Afterpay financing currently. Southwest Afterpay financing support review
Sezzle Financing:
No
Our review: It appears that Southwest may not accept Sezzle financing currently. Southwest Sezzle financing support review
QuadPay Financing:
No
Our review: It appears that Southwest may not accept QuadPay financing currently. Southwest QuadPay financing support review
Klarna Financing:
No
Our review: It appears that Southwest may not accept Klarna financing currently. Southwest Klarna financing review
Splitit Financing:
No
Our review: It appears that Southwest may not accept Splitit financing currently. Southwest Splitit financing support review
Bread Financing:
No
Our review: It appears that Southwest may not accept Bread financing currently. Southwest.com Bread financing support review
Website Features
Website Security & Privacy:
Yes
Our review: Southwest offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Southwest website security & privacy policies review
Marketing Programs
Affiliate Marketing:
Yes
Our review: Southwest does affiliate marketing for qualifying orders and customers, according to their affiliate marketing policies. See policies and program details on their affiliate marketing programs page. Southwest.com affiliate marketing programs review
View all features

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